Shipping policy
**Village Spa & Pools - Standard Shipping Policy**
**Eligibility:**
- Available for eligible products within the continental U.S.
- Clearly marked eligible products on the website.
**Order Processing:**
- Orders before 12:00 PM (local time) processed and shipped the same day.
- Orders after 12:00 PM or on weekends/holidays processed the next business day.
**Shipping:**
- Reliable carriers for timely delivery.
- Standard shipping guarantees delivery within seven business days.
- Shipping fee of $6 for orders under $50.
**Costs:**
- Calculated at checkout based on product weight and dimensions.
- Free shipping promotions may not apply.
**Tracking:**
- Receive email confirmation with a tracking number.
- Real-time order tracking available.
**Delays:**
- We strive to meet the commitment, but external factors may cause delays.
- Prompt communication of any delays.
**Customer Support:**
- Contact us at villagespaandpools@gmail.com or call (305) 386-4831
**Returns and Refunds:**
- Refer to our Returns and Refunds Policy for instructions.
Village Spa & Pools aims to provide a seamless shipping experience. Contact us for any assistance. Thank you for choosing us for your spa and pool needs!